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Terms and Conditions

 

CASSIN / SHERRY CASSIN / JOCELYN

 

SHIPPING AND HANDLING FEE'S

A fee of $10.00 will be added to each order for shipping and handling. We insure and ship via UPS SIGNATURE REQUIRED.

 

7 DAY RETURN POLICY 

We offer our customers the highest quality of service. We stand behind each item we sell. However, if you are unhappy with your purchase, you may return it within 7 days from the date you received the item (s) subject to the following conditions: Full price merchandise returned, will be credited full amount to the Credit Card originally charged, minus Shipping and a 3% restocking fee. Sale merchandise is FINAL SALE.

 Returned merchandise must be returned within 7 days from the date you received it and must include your original sales invoice and a Return Authorization number (RA #) given from customer care and written on the outside of the package.

Please contact customer care at the following email address: sales@cassincollections.com 

Returns must be sent to:

Cassin/SCBMI inc.

150 West 30th Street 5th Floor

New York, NY, 10001 

 Merchandise must be UNUSED and in the same condition as it was shipped. Absolutely no merchandise that has been used, altered, or damaged will be accepted.Your original Sales invoice must be included in the box being returned.

Please use the following steps once you have received your Return Merchandise Authorization number.

1) Please re-pack your merchandise in its original packaging and shipping box.

2) Please write the Return Authorization # on the outside of the box

3) Insure your box for its full merchandise value and return to us using a carrier of your choice that provides a tracking #, such as FedEx or UPS.

SCBMI is NOT responsible in the event that any returned packages are lost, stolen, mishandled or damaged.

Send your return to:

CASSIN 150 West 30th Street, 5th Floor New York, NY, 10001

We will email you once your return has been received and is being processed.